Privacy Policy

Privacy Policy

At ShieneRide, we are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and your rights regarding it.

Information We Collect

When you place an order or register on our site, we collect:

  • Name and contact information (email, phone number)
  • Billing and shipping address
  • Payment information (processed securely — we do not store card details)
  • Order history and preferences

How We Use Your Information

  • To process and fulfil your orders
  • To send order confirmations and shipping updates
  • To respond to customer service enquiries
  • To improve our products and services
  • To send marketing communications (only with your consent)

Data Sharing

We do not sell or rent your personal data to third parties. We may share data with trusted service providers (e.g. shipping carriers, payment processors) solely to fulfil your order.

Your Rights (GDPR)

If you are located in the EU, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict processing of your data
  • Withdraw consent at any time

To exercise any of these rights, contact us at support@shieneride.com.

Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. You can control cookie settings through your browser.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@shieneride.com.

Last updated: August 2026